Frequently Asked Questions
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Where is the private community hosted?
We have a private room hosted right here in the Sanctuary. This is a private space and only members can see and access our prompts and discussions. You can read and participate in our ongoing art therapy and creativite activities either as part of our community or completely independently without ever interacting with other members.
Can my family members see that I am a member of private community?
No. The group is private so nobody can see that our space exists at all. Only the people who join the Sanctuary can find our room and they are bound by strict privacy agreements not to share personal information outside the group.
What happens in the private space?
There will be creative inspiration, art therapy and therapeutic journaling activities as well as conversations, information, Q & A’s, tutorials and challenges. Mostly it offers a gentle space where your experiences can be acknowledged and validated.
How do the e-books work?
Once you join us you’ll get immediate access to all the e-books currently available. You’ll be able to download them onto your device and work through them either in your own time or together in our beautiful community room as prompts from within them come up from time to time. All e-books come in gorgeous colour PDF’s for you to keep forever.
What happens after my annual membership expires?
It’s easy to stay connected with us at the end of your 12-month membership. You’ll receive a reminder and your membership will automatically renew unless you cancel, which you can do at any time. This way you can remain in the community and continue to access any new resources added without interruption. If you don’t want to renew your membership, you can easily cancel your subscription in your Paypal account at any time prior to your renewal date.
I just signed up. How do I access the e-books?
You will receive an email to the address you signed into Paypal with. It will contain your login and password and a link to the login page. Once you log in, you will have access to ‘My Sanctuary’ where you will be able to download all the e-books, join our creativity group, read private blog posts and interact in our private community if you choose to.
How do I access the private blog?
Once you have logged into your account and been directed to ‘My Sanctuary’ you’ll be able to see all the latest blog posts, even the ones that are private.
How do I access the private room?
Once you’ve logged into your account and been directed to ‘My Sanctuary’, you’ll be able to enter the private room via the Members’ menu. You’ll also start receiving emails containing each weekly prompt with a link directly to the room.
Do I have to participate in the private community?
Not at all. It is completely optional, however many people find it useful to have the support and access to the extra support offered there. If you’d rather use the weekly prompts and e-books on your own, that’s fine too.
What if the material brings up stuff that overwhelms me?
There is one whole e-book focused on taking care of yourself while working through activities and prompts that may bring up ‘stuff’. Many of the prompts are gentle and nurturing, however it is also a good idea to have a therapist or other support person to talk to while doing this work. For some people that means the private Sanctuary community but for others, it will be someone in their local community or elsewhere online. The key is to take it slowly and make sure there are plenty of resources and support to draw on. It is counterproductive into get to a state of overwhelm and we do our best to ensure this never happens.
Can I just do individual e-books on their own?
Absolutely. There will be some prompts drawn from them in our private room but you don’t have to join in to do them. It can be just as effective to do them on your own and in your own time.
How much time will this take up each week?
You can spend as little as a few minutes or as much time as you want. It depends on what your goals are but it’s always important to give yourself some time for self-care – our activities and e-books may be a great way for you to do that for yourself.
Can I have individual sessions with you?
Absolutely. If you’d like extra support in the form of individual counselling, art thearpy or Soul Art sessions while engaging in the Sanctuary activities, click here for more information.
I'm not very good with tech. What if I can't work things out?
There is not much required in the way of technical aspects, but any time you get stuck with something email me and I’ll do my best to get it sorted as soon as possible.