Frequently Asked Questions

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If you can’t find the answers to your questions here, then please feel free to contact me

Where is the private community hosted?

The community will be held in a private group hosted right here in the Sanctuary. We have a room dedicated to each course and once each live round commences the doors will be closed so the group can connect without anybody else arriving. The forums are private and only members can see and access them. Anything shared will be removed once the group finishes to ensure your complete privacy and confidentiality. We also have a room set up for our ongoing art therapy and creativity group that you can take part in at any time.

Can my family members see that I am a member of private community?

No.  The group is private so nobody can see that our rooms exist at all.  Only the people who join the Sanctuary can find the rooms and they are bound by strict privacy agreements not to share information outside the group.

What happens in the private community group?

You’ll be able to participate in live rounds of each course if you prefer to do them that way.  There will also be conversations, information, creative inspiration, art therapy and therapeutic journaling activities as well as quizzes, daily prompts, live Q & A’s, tutorials and challenges.  Mostly there will be a community with those who can acknowledge and validate your experiences because they’ve been there too.

How do the e-courses work?

Once you join us you’ll get immediate access to all the courses currently available. You’ll be able to download them onto your device and work through them either in your own time or together in our beautiful community rooms where there will be live rounds of each course scheduled regularly.  All courses come in gorgeous colour PDF’s for you to keep forever.

What if I don't get through all the resources in a year?

It’s easy to stay connected with us at the end of your 12-month membership.  You’ll receive a renewal notice for the next 12 months of membership so you can remain in the community and continue to access new resources as they are added without interruption. If you don’t want to renew your membership, send me an email a couple of weeks prior to your renewal date and I’ll cancel your subscription for you.

I just signed up. How do I access the e-course?

You will receive an email to the address you signed up with.  It will contain your login and password and a link to the login page.  Once you log in, you will have access to ‘My Sanctuary’ where you will be able to download all the e-books, register for live courses, join our creativity group, read private blog posts and interact in our private community.

How do I access the private blog?

Once you have logged into your account and been directed to ‘My Sanctuary’  you’ll be able to see all the latest blog posts.

How do I access the private community?

Once you’ve logged into your account and been directed to ‘My Sanctuary’, you’ll be able to enter the private rooms, register for live courses and join the creativity group.

Do I have to join the private community?

No.  It is completely optional, however many people find it useful to have the support and access to the extra activities provided there.  If you’d rather use the e-books on your own, that’s fine too.

What if the material brings up stuff that overwhelms me?

There is one whole e-course designed to taking care of yourself while working through activities and courses that may bring up ‘stuff’.  It is also a good idea to have a therapist or other support person to talk to while doing this work.  For some people that means the private Sanctuary community but for others, it will be someone in their local community or elsewhere online. The key to this work is to take it slowly and make sure there are plenty of resources and support to draw on.  It is counterproductive into get to a state of overwhelm and we do our best to ensure this never happens.

Can I just do individual courses on their own?

Absolutely. There will be live sessions in our private community rooms but you don’t have to join them to do the coursework.  It can be just as effective to do them on your own and in your own time.

How much time will this take up each week?

You can spend as little as a few minutes or as much time as you want.  It depends on what your goals are but it’s always important to give yourself some time for self-care – our activities and courses may be a great way for you to do that for yourself.

Can I have individual sessions with you?

Absolutely. If you’d like extra support in the form of individual counselling, coaching or Soul Art sessions while engaging in the Sanctuary activities, click here for more information.

I'm not very good with tech. What if I can't work things out?

There is not much required in the way of technical aspects, but any time you get stuck with something email me and I’ll do my best to get it sorted as soon as possible.